Our teams are made up of staff with different specialties within the health and care sector. We have management teams, care/support workers, doctors, social workers, nurses and safety teams. All of our staff bring different sets of transferable skills and expertise from different backgrounds, which help us to achieve our aims and objectives of delivering excellent quality care and support services.
In our care, you will have access to every department of the company directly and indirectly involved with your care. Your main point of contact will be your Care or Support worker who is responsible for your day to day care as well as the Care Manger responsible for implementing and reviewing your Care Plan and Care Package. The quality team have the responsibility of constantly monitoring our service delivery to ensure that the services you receive are adequate as well as dealing with any complaints or queries.
In order to provide you with the most adequate care that you rightly deserve, all our staff have the appropriate qualifications, skills, experience, attitude and aptitude. We take pride in our recruitment process as we carefully handpick our staff according to their experience and skills. We have a rigorous recruitment and screening process which also looks for compassion and reliability because we believe these will complement our vision and improve the experiences of our service users. You can be rest assured that you will be cared for by the best in the industry.
We operate a Training and Professional Development programme for all staff to ensure that their skills and knowledge are up to date and relevant to the services we provide. All staff complete Enhanced Disclosure CRB Checks and checks against the Protection of Vulnerable Adults Register.
We ensure that we have received and verified all references and compliance documents and staff will only be offered work upon satisfactory completion of the recruitment process.